At Vedicloka, we respect your privacy and are committed to protecting the personal information you provide while using our website, booking consultations, and communicating with our team.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

When you use our website or book a consultation, we may collect:

• Name
• Email address
• Phone or WhatsApp number
• Date of birth
• Place of birth
• Birth-related information
• Thumb impression or related information required for Naadi identification
• Preferred language
• Consultation and booking details
• Payment and transaction information
• Communications shared with our team

We only collect information that is reasonably necessary to provide our services.

2. How We Use Your Information

Your information may be used to:

• Process consultation bookings
• Identify and arrange your Naadi reading
• Communicate with you regarding your appointment
• Provide consultation and related spiritual guidance
• Share consultation recordings or documents
• Process payments and transactions
• Respond to customer enquiries
• Improve our website and services
• Maintain business and transaction records
• Comply with applicable legal requirements

3. Confidentiality

We understand that your personal and consultation information is private.

Your birth details, thumb impression, consultation information, recordings, and other personal information will be treated as confidential and will not be intentionally disclosed to unrelated third parties except where required to provide the service, process a payment, comply with law, or protect our legal rights.

4. Payment Information

Payments may be processed through third-party payment providers. We generally do not store your complete debit card, credit card, UPI, or banking credentials on our servers.

Payment providers may process your information according to their own privacy policies.

5. Consultation Recordings

If your consultation is recorded, the recording may be securely shared with you through email, WhatsApp, cloud storage, or another agreed method.

You are responsible for keeping your received recording and access links secure.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and provide a better browsing experience.

You may control cookies through your browser settings.

7. Third-Party Services

Our website may use third-party services for payment processing, communication, analytics, hosting, email delivery, appointment management, or video consultations.

These providers may process information according to their respective privacy policies.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We may retain information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate interests.

10. Children’s Privacy

Our services are not intentionally directed toward children without appropriate parental or guardian involvement. We do not knowingly collect personal information from children for independent service bookings.

11. Your Rights

Subject to applicable law, you may contact us to request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of information where legally permitted
• Clarification regarding how your information is used

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

13. Contact Us

For privacy-related questions or requests, please contact:

Vedicloka.com
Email: customerservice@vedicloka.com
Phone/WhatsApp: +91 73053 36888
Address: Vedicloka 67/3, 3rd street, VOC nagar, Ambattur, Chennai – 600053